Questions & Contact

And are you looking for a place to stay? Visit: refugeehelp.nl/on-arrival-in-the-Netherlands

• Do you live in another municipality and want to move to Amersfoort for work? Unfortunately, this is not possible.
• Are you staying at a municipal reception centre and need help to get matters taken care of in Amersfoort? Consultation hours community coach:
  Torenstraat 3: Mondays and Thursdays, 11:00 – 17:00
  Reception centre at Hardwareweg: Mondays, 9:00 – 12:30 Wednesdays, 11:00 – 17:00 You can also email them: pmoo@indebuurt033.nl.
• Do you want to ask something to other Ukrainians in Amersfoort? Visit the Telegram channel of HelpUA|Amersfoort.

Are you already staying in Amersfoort and do you have any questions for the municipality about your stay in Amersfoort? Send an email to vluchtelingen@amersfoort.nl.

• Regarding your right to be in the Netherlands: contact the IND.
• On this web page of the Dutch central government about Ukrainian refugees in the Netherlands, you can find a lot of information (in Dutch).
• also visit refugeehelp.nl, the website of VluchelingenWerk Nederland. The information is available in English, Ukrainian and Russian.
  • You can call, chat, WhatsApp them at refugeehelp.nl/contact or make an appointment for their online consultation hours at refugeehelp.nl/consultation-hours.
  • Ukrainian refugees in Amersfoort can also drop in without an appointment at the consultation hour on the 1st and 3rd Tuesday of each month from 10.00-12.00 at Torenstraat 3. On the 2nd and 4th Tuesday of the month there is an online consultation hour. To do so, you can sign up via ndemers@vluchtelingenwerk.nl or by sending a WhatsApp or Telegram message to +31 6 18787856.
  • News from VluchtelingenWerk on their Telegram channel RefugeeHelp.nl.
• Do you need assistance in handling affairs (digitally) with government organisations? Visit the Digital Government Information Point at Bibliotheek Eemland.
• Need help filling out forms or questions about your right of residence? In Amersfoort you can visit the Indebuurt033 information shops.
• You may also send a WhatsApp in your own language to Red Cross: Helpline for Ukrainian refugees.

Are you a Ukrainian refugee in Amersfoort and do you want to be kept up to date with the latest news on reception in our city, local and national arrangements? Then subscribe to our newsletter by emailing vluchtelingen@amersfoort.nl with 'aanmelding nieuwsbrief' in the subject line.